Executive Summary
April 29, 2014
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Providing a great digital experience is rapidly becoming table stakes in today’s world. Consumers expect organizations to have websites and mobile apps that delight, enchant, ...
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Interview with Kirby Wadsworth
April 2, 2014
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Listen to Kirby Wadsworth, Co-Author of Recommend This!, talk about key concepts in the book. https://www.youtube.com/embed/fWzlk9qet-k
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Interview with Jason Thibeault
April 2, 2014
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Listen to Jason Thibeault, Co-Author of Recommend This!, talk about key concepts in the book. https://www.youtube.com/embed/yXk8-x-yyrI
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Recommend This On Stage
February 15, 2014
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This presentation was given at the 2014 Revenue Marketing Summit (RevTalks) in a TED-style format. The 12-minute talk with the authors covers some of the ...
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Are Your Customers Recommending You?
February 14, 2014
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Are People Recommending You? from Jason Thibeault
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The Three Characteristics of Any Long-Term Relationship
February 3, 2014
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Doesn’t matter if this is your significant other or the customer that just walked in the door, without these three things (all of which we ...
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