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Executive Summary

Providing a great digital experience is rapidly becoming table stakes in today’s world. Consumers expect organizations to have websites and mobile apps that delight, enchant, …

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Interview with Kirby Wadsworth

Listen to Kirby Wadsworth, Co-Author of Recommend This!, talk about key concepts in the book. https://www.youtube.com/embed/fWzlk9qet-k

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Interview with Jason Thibeault

Listen to Jason Thibeault, Co-Author of Recommend This!, talk about key concepts in the book. https://www.youtube.com/embed/yXk8-x-yyrI

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Recommend This On Stage

This presentation was given at the 2014 Revenue Marketing Summit (RevTalks) in a TED-style format. The 12-minute talk with the authors covers some of the …

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Are Your Customers Recommending You?

Are People Recommending You? from Jason Thibeault

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The Three Characteristics of Any Long-Term Relationship

Doesn’t matter if this is your significant other or the customer that just walked in the door, without these three things (all of which we …

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